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Yooch Wan
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Case Study
Brand
Brand

London Stock Exchange Group

Strategic Product Design

Redesigning the Flagship Financial Research & Analytics Platform

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Role

Principal Designer

Team

Principal User Researcher
2x Senior Visual Designers

Supporting Team of:
Business Analyst
UX Engineer
Content Writer
UX Designers
Interaction Designers

Duration

18 months

Years

2019 – 2021

Tools

Figma
Axure RP
Sketch

Project

Key activities

Systems Thinking
Design Thinking
End-to-end System & Service Design
Workflow Re-engineering
Product Strategy
UX Architecture
User Research
Competitor Analysis
Heuristic Evaluation
User Interviews
Information Architecture & Design
Interaction Design
User-Interface Design
Visual Design
Data Visualisation
Prototyping
Usability Testing
Project Management

Key outcomes

Product Direction
Platform Architecture
Cross-Product Consistency
Application Frameworks
Platform Navigation
Multi-Product Workflows
Project Outcomes

Impact

UX Strategy across new platform of ~200 specialist applications

Played a pivotal role in shaping the UX strategy for LSEG's flagship Workspace platform, replacing the legacy Thomson Reuters Eikon system.

Led design work on many foundational elements across Platform and App Frameworks

Foundational contributions in developing the platform's frameworks, interactions and behaviours.

Full Evidence-based UX Design Process

Consistently demonstrated a meticulous design thinking approach: leading many design sprints; creating interactive prototypes to test hypotheses and gather user-feedback; collaborating with researchers to conduct sessions, analyse results, and iterate designs accordingly.

Final Product

Promotional Video

For a better understanding of the LSEG Workspace product, you can view the promotional video.

Screenshots

You can view glimpses of the final product on the official product page: LSEG Workspace.

I can share the following screenshots as they are already in the public domain:

At a Glance

About the company

London Stock Exchange Group plc, also known as LSEG, is a global provider of financial markets data and infrastructure headquartered in London, England. The LSEG Data & Analytics Division is the rebranded name for the company Refinitiv, which it acquired in 2021. Refinitiv itself was the new name for the Financial & Risk division of Thomson Reuters after it sold that part of the business in 2018.

With over 40,000 customers and 400,000 end users across approximately 190 markets, LSEG Data & Analytics is one of the world's largest providers of financial markets data and infrastructure.

https://www.lseg.com/en/data-analytics

About the Product

LSEG Workspace

LSEG Workspace is a next-generation financial data and analytics platform developed by the London Stock Exchange Group (LSEG), following its acquisition of Refinitiv (formerly part of Thomson Reuters). Positioned as a flagship terminal, it is the direct evolution and eventual replacement of the legacy Thomson Reuters Eikon platform.

What It Is

LSEG Workspace is a modern, cloud-powered desktop and web platform designed for financial professionals, delivering real-time market data, deep analytics, news, research, and powerful tools for workflow integration.

What It Does

  • Provides access to real-time and historical data across asset classes (equities, fixed income, FX, commodities, etc.)
  • Offers advanced charting, analytics, and modeling tools
  • Integrates with Microsoft Excel and other tools for financial modeling
  • Supports tailored views and workflows, including dashboards and watchlists
  • Embeds company filings, ESG scores, broker research, and macroeconomic indicators
  • Includes a developer toolkit for API and Python access to Refinitiv Data Platform (RDP)

Who It's For

  • Buy-side and sell-side analysts
  • Traders and portfolio managers
  • Investment bankers
  • Economists and research analysts
  • Risk managers and compliance teams
  • Wealth managers and institutional advisors

Key Features

  • Customizable, role-specific workspace layouts
  • Intuitive navigation and cross-application linking
  • Light and dark modes
  • Cross-platform compatibility (Windows, web, and some mobile support)
  • Reimagined search and navigation improving discoverability and workflow fluidity
Project Details

Overview

Organisation

Thomson Reuters → Refinitiv → LSEG

Role

Principal Designer

Product

Eikon (legacy) → Workspace (next-gen platform)

Duration

Multi-year engagement across two periods of employment

Team

Supported by a Principal User Researcher (Prean P.), 2x Senior Visual Designers (John W. and Chris B.), and a dozen other UX Designers, Interaction Designers, a UX Engineer and Content Writer, a Business Analyst and Product Owner throughout various stages of work across all the projects stated in the documentation featured in this case study.

The Challenge

Thomson Reuters' Eikon was widely recognised as the primary competitor to the Bloomberg Terminal, offering institutional users powerful tools for financial data, news, analytics, and trading. Designed to provide a flexible and cost-effective alternative, Eikon stood out for its open architecture, real-time market data, and integration capabilities — making it a key player in the financial information services market.

During my time at Thomson Reuters (Financial & Risk Division), I led the UX design, redesign, and usability reviews of over 50 applications within the Eikon financial data and analytics platform. One of the most common user complaints was the platform's poor navigation and discoverability, both within and across applications.

On rejoining the company (now Refinitiv), I was brought in to help lay the foundations for a new, ground-up flagship platform—a modern successor to Eikon, capable of addressing legacy issues and supporting the evolving needs of financial professionals.

Designing LSEG Workspace

Strategic Foundation

This new platform, initially codenamed Eikon 5, would eventually become known as LSEG Workspace following Refinitiv's acquisition by the London Stock Exchange Group. My role as Principal Designer focused on shaping the platform and app frameworks to support:

  • Cross-platform compatibility (Windows, macOS, responsive layouts)
  • Personalised user experiences
  • Multi-role, multi-user, open-ended workflows
  • Flexible information density and theme support (light/dark mode)
  • Improved navigation and contextual search

Design System

& Visual Consistency

My first major assignment was to lead the design system initiative, originally called 'Halo'. I:

  • Collaborated with Senior Visual Designers to re-skin legacy Eikon interfaces to align with the new Refinitiv brand
  • Created a fully documented component library and design system
  • Established interaction patterns, layout rules, and design guidelines for future scalability

Responsive Breakpoints

based on Real-World Use

I conducted a comprehensive (and widely praised) analysis of user screen resolutions and device setups, particularly during the shift to remote work due to the COVID-19 lockdowns. This informed the definition of responsive breakpoints, ensuring the platform was optimised across:

  • Multi-monitor desktop setups
  • Laptop-only configurations (which saw a spike in usage during the COVID-19 lockdowns due to increase home-working)
  • Potential tablet and mobile use cases

See separate case study

Solving Navigation

& Workflow Challenges

To address long-standing navigation issues, I:

  • Proposed new application-level banners for clearer signposting
  • Created interactive prototypes to test navigation patterns
  • Conducted user research sessions with a Principal Researcher to validate improvements
  • Proposed improvements to the existing context-sensitive search model based on the Entity–Task–Parameter (ETP) framework to aid discoverability

Role-Based Personalisation

I pioneered the concept of a personalised homepage/start page — a feature not available in Eikon at the time — based on my deep understanding of diverse user roles within banking and finance. I proposed and presented the idea to stakeholders, where it was met with strong approval and enthusiasm. This feature dynamically displays content based on a user's:

  • Role
  • Focus area (e.g. Equities, FX, Commodities, Money Markets)
  • Preferences and most-used apps

Users were presented with interconnected cards and panels, offering relevant entry points into detailed applications and data views. This concept was enthusiastically received by product stakeholders and validated during user testing.

Results & Reception

One of my proposed workflows for Research Analysts received unanimous praise from both stakeholders and users. During user testing, feedback included:

“This is spot on. This is how it should have been built in the first place.”

My early contributions helped shape Workspace into a modular, scalable, and user-centred financial platform, replacing the ageing Eikon system and aligning with LSEG's strategic goals.

Summary

Impact

What the following handover document demonstrates

Strategic Leadership & Product Direction

I played a pivotal role in shaping the UX strategy for LSEG's flagship Workspace platform, which would eventually replace the legacy flagship Thomson Reuters Eikon financial platform. My leadership encompassed:

  • Product Strategy
    Defining the overarching vision and direction for the platform.
  • UX Architecture
    Establishing the structural design to ensure a cohesive user experience.
  • User Research & Heuristic Evaluation
    Conducting in-depth analysis to inform design decisions.
  • Competitor Analysis
    Assessing market standards to position the platform effectively.

Framework Development & Design Systems

My contributions were foundational in developing the platform's frameworks:

  • App Framework & Banners
    Designing spatial models, cards, auxiliary panels, and navigational structures.
  • Design Systems
    Implementing standardised components to ensure consistency across the platform.
  • Collaboration
    Working closely with product owners, design directors, and researchers to iterate and refine frameworks.

Detailed Design Thinking & Iterative Processes

I employed a meticulous design thinking approach:

  • Design Sprints
    Leading multiple sprints focusing on spatial models, navigational concepts, and content display.
  • Prototyping
    Creating interactive prototypes to test hypotheses and gather user feedback.
  • User Testing
    Collaborating with researchers to conduct sessions, analyse results, and iterate designs accordingly.

Building Foundations for a Flagship Financial Platform

My work laid the groundwork for a comprehensive financial research and analytics platform:

  • Modular Design
    Ensuring components like app banners (that contain fundamental entity and financial information) and auxiliary panels were adaptable and scalable.
  • User-Centric Approach
    Prioritising user needs to enhance usability and engagement.
  • Long-Term Vision
    Establishing a foundation that supports future growth and integration of additional features.
Evidence of Work

Handover document

The section below is based on an official handover document I authored in preparation for my departure. It is evidence detailing the key projects I led across multiple teams. It highlights my responsibility at the strategic level for defining framework behaviours and design patterns at both the platform and application level for LSEG's new flagship product, Workspace — the successor to the legacy Thomson Reuters Eikon platform.

The content provides insight into the strategic and foundational contributions I made during my time at LSEG / Refinitiv.

Caution - this is a long document. Only view if you want to delve into the details of my roles and responsibilities across the various teams and projects.

or skip to next section

Please note: many of the links provided within this document will no longer work, either due it being moved, deleted or inaccessible outside of the corporate network.

Team App Framework (throughout 2020)

  • App Framework & App Banners

    Original concepts:

  • Current concepts:

    • App Banners — ETP (Entity-Task-Parameter) Editing:

    • Multi-Entity Banners:

    • Auxilliary Panel (Framework-level side panel):

    • Compare / Peer Analysis:

  • Design Approach:

    • For each Design Sprint:

      • Katia B. (Product Owner), Giorgio V. (Product Design Director), Yooch Wan (Principal Product Designer), Prean P. (Principal User Researcher) reviewed hypotheses backlog and prioritised which hypotheses needed to be tested in a design sprint.

        They may include ones which were carried over from the previous sprint if the outcome from testing in the previous sprint wasn't conclusive.

      • For each hypothesis:

        • Not only designed the various potential solutions (emcompassing interaction Design, UI design and prototype creation), but also work with Product Owner to come up with example workflows for users to test against.
        • Prean P. (Principal User Researcher) handled all research-related activities (recruitment of users / testers, testing session preparations).

  • Design Sprint 1 — Spring / Summer 2020

    • Overall focus: Spatial Model
    • Objective: Test the Spatial Model Framework which will cover three core elements; App Banners, Cards and an Auxiliary Panel. Gather feedback on how users interact with and navigate using these components.
    • Product Designers: Giorgio V. & Mike A.
    • Prototyper: Mike A.
    • Design: Figma design file
    • Prototype: Figma design file
    • Research Documentation: Sharepoint

  • Design Sprint 2 — September 2020

    • Overall focus: Further explorations of navigational concepts, findability of content and tools, as well as editing and changing the focus of content in view.
    • Product Designer: Yooch Wan
    • Prototyper: Balazs M.
    • Researcher: Prean P.

    • Covering:

      • Active Selection & Concept of a "Universe"
      • App Banners
      • Cards
      • Auxilliary Panel (sidebar)
      • Related Content
      • Cards
    • Hypotheses & Notes: Figma design file > DESIGN SPRINT 2 - Hypotheses & Notes
    • Workflows for Prototyping: Figma design file > DS2 - Workflows for Prototyping
    • Axure Prototype: Requires access to corporate network via VPN or VDI - MAY NO LONGER BE AVAILABLE
    • Research Documentation: Sharepoint

  • Design Sprint 3 — October 2020

    • Overall focus: Content Display and Navigational Customisation via Aux. Panel.
    • Product Designer: Yooch Wan
    • Prototyper: Yooch Wan.
    • Researcher: Prean P.
    • Hypotheses & Notes: Figma design file > DESIGN SPRINT 3 - Hypotheses & Notes

    • Prototypes:

      • Design 1:

        • To test: Hypotheses 1, 2 & 3 — Global actions menu, most relevant content & tools
        • Prototype: Figma design file > → DS3 - 01 - Design 1 - Hypotheses 1, 2 & 3 - Global Actions Menu, Most Relevant Content & Tools

      • Design 2:

        • To test: Hypothesis 6 — Customised Overview pages, Aux. panel settings
        • Prototype: Figma design file > → DS3 - 02 - Design 2 - Hypothesis 6 - Customised Overview Pages - Aux. Panel Settings

      • Design 3:

        • To test: Hypothesis 6 — Customised Links to Content in Aux. Panel
        • Prototype: Figma design file > → DS3 - 03 - Design 3 - Hypothesis 6 - Customised Links to Content in Aux. Panel

      • Design 4:

        • To test: Hypothesis 4 — Research App, Entity focus & Filters
        • Prototype: Figma design file > → DS3 - 06 - Design 4 - Hypothesis 4 - Research App - Entity Focus & Filters

      • Design 5:

        • To test: Hypotheses 5 & 7 — Predefined page content based on user roles
        • Prototype: Figma design file > → DS3 - 04 - Design 5 - Hypotheses 5 & 7 - Predefined Page Content based on Roles

      • Design 6:

        • To test: Hypothesis 7 — Predefined page content based on user roles
        • Prototype: Figma design file > → DS3 - 05 - Design 6 - Hypothesis 7 - Predefined Page Content based on Roles

      • Prototype selector for user testing sessions:

    • Research Documentation: Sharepoint

  • Key Outcomes so far:

    • Cards are a way for users to navigate
    • No clear difference for users in determining the separation between "Content" (the navigational links within aux. panel) and "Tools" section, although one user clearly understood the design intent and saw value. Most users found it difficult to distinguish as some apps offering "content" are also "tools".
    • Traders — Minimise clicks! (menus) etc.
Single-Entity & Multi-Entity App Banners & Auxilliary Panel
  • Product Designer: Yooch Wan
  • Previous Product Designers: Mike A. & Giorgio V.
  • Researcher: Prean P.
  • Visual Designer: Chris B.

  • General info — on Sharepoint:

    • App Framework Team - Sharepoint Area: Redacted
    • Workspace Conceptual Model: Redacted
    • Navigation: Redacted
      • Desk Research on Navigation: Redacted
    • Setting the Universe & Signposting: Redacted

  • Visual Designs (Banners & Aux. Panel):

  • Multi-Entity App Banner Designs — for initial development — 07-Oct-2020

    • Agreed by Katia B. (Product Owner) and Christiana A. (Business Analyst)
    • Staged approach — classified as a POC (Proof-of-concept)
    • Designs: Figma design file > Multi- Entity App Banners & Aux. Panel > see top-left of canvas (agreed design for development - Oct 2020)
Responsive Behaviour & Responsive Breakpoints
  • Product Designer: Yooch Wan

  • Responsive Framework — Illustration

    • A quick visual explainer to design team how visual appearance and content ordering and layout on an app on desktop could be rendered in a different order on a mobile device, based on content ordering in code. This is a major consideration when designing responsive desktop apps and design intent must be articulated to dev teams.
    • File: Figma design file > Responsive Framework - Illustration

  • Responsive Design — Breakpoints — Research & Final Specs

    • Research, analysis & report author: Yooch Wan
    • How do screen resolution, viewport and mobile device sizes affect the way we design financial apps within Refinitiv Workspace?
    • Objective: Recommend the best breakpoints for responsive design in Workspace.

    • Covers:

      • Understanding viewports

      • Screen resolutions

        • Analysing raw usage log data
        • Most used
        • Multiple monitor usage

      • Mobile device considerations

        • Resolutions vs. Viewports

          • Common mobile screen resolutions & viewports
      • Common Layout Specs against standard monitor screen resolutions
      • Analysis of breakpoint specs in other Design Systems

      • Analysis of Workspace data:

        • App sizes
        • Distribution analysis — breakpoint widths
      • Proposed breakpoints for Workspace apps
      • Breakpoint analysis by Workspace app

    • Documents:

      • Original Keynote: Redacted

        • Sharepoint path: LSEG Design > Documents > Products & Platforms > Workspace (was Eikon) > App Framework > 2_Halo Design System > Breakpoint - Screen Resolutions - Viewports > Responsive Design Breakpoints.key
      • PDF: View document

    • Supplemental Content

      • Covers:

        • Analysis of Snowflake log files

          • Application viewport widths and heights
          • Determining minimum, average, maximum widths and heights of apps
        • Illustrations showing app viewports against common screen sizes
        • Evidence in log file(s) for app usage on a monitor screen in portrait orientation
      • Document (PDF): Redacted

Team Pod A — Combined Framework & App Framework teams (throughout 2021)

  • Design Sprint 1 — January 2021

    • User Journey 2 — Morning Overview

      • Product Designer: Yooch Wan (Principal)
      • Visual Designer: John W. (Principal)

      • Design Files: Figma design file > Pages:

        • Journey 2 - Morning Overview - YW & JW
        • Journey 2 Prototype
      • Prototype: Figma

    • User Journey 4 — Compare / Peer Analysis

      • Product Designer: Yooch Wan (Principal)
      • Visual Designer: John W. (Principal)

      • Design Files: Figma design file > Pages:

        • Journey 4 - Compare / Peer Analysis - YW & JW
        • Journey 4 Prototype
      • Prototype: Figma

  • Design Sprint 2 — February 2021

    • User Journey X2 — Opening up a quick-browse option when monitoring

      • Product Designer: Yooch Wan (Principal)
      • Design File: Figma design file
      • Figma File Owner: Lawrence M.

  • Design Sprint 3 — March 2021

    • Editing Tasks, Entities & Parameters — Unified Signposting & Search — Initial Concepts & Explorations

      • Product Designer: Yooch Wan (Principal)
      • Design File: Figma design file > Editing Tasks, Entities & Parameters - Unified Signposting & Search - YW
      • Figma File Owner: John W.

  • Design Sprint 4 — April 2021

    • Electron Windows — Moving & Dragging Windows into / out of Dashboard Panel

      • Product Designer: Yooch Wan (Principal)
      • Design File: Figma design file > Electron Windows - Moving & Dragging Windows into/out of Dashboard Panel

  • Design Sprint 5 — May 2021

    • 'On-the-fly' Dashboard & Consolidating Panels into a View

      • Product Designer: Yooch Wan (Principal)
      • Design File: Figma design file > 'On-the-fly' Dashboard & Consolidating Panels into a View - YW
      • Figma File Owner: John W.

  • Design Sprint 6 — May 2021

    • Grids & Layouts — Research & Specs for Halo Design System

      • Product Designer: Yooch Wan (Principal)
      • Design File: Figma design file > JIRA-DES-100 - Grids & Layouts - YW
      • Figma File Owner: Alan W.
      • Jira Ticket: DES-100
      • Status: Complete. Presented to Product Design Team including Alan H. (Product Manager, Design System), Trem C. (Halo Design System Development). Reviewed separately at Halo Governance meeting. Handed over to Halo team for inclusion into Halo Design System.

Team Tribe A — Product Experience (Spring / Summer 2021)

Start Page — Concepts
  • Product Owner: James S.
  • Product Designer: Yooch Wan (Principal)
  • Visual Designer: Yooch Wan (Principal)

  • Jira Ticket: DES-339 - Start Page Explorations

    • Designs: Figma design file > DES-339 - Tabs & Start Page - Explorations
    • Path: LSEG Design > TRIBE A - PRODUCT EXPERIENCE > Browser Start Page - DES_339 - Tabs & Start Page

  • Jira Ticket: FRUXD-696 - Batch 1 : Start Page - 1st Iteration + Visual Design

  • Jira Tickets: FRUXD-697 & DES-377 - Batch 2 : Start Page — 2nd Iteration + Start Page Customisation

    • Designs: Figma design file > FFRUXD-697 & DES-377 - Batch 2: Start Page - 2nd Iteration + Start Page Customisation

  • Final Deliverables:

    • Consulted with:

      • Customer Experience (CX) team: Lawrence M. & Sarah G.
      • Help & Support team: Alex G. (Product Owner), Robert B. (UX)

    • Batch 2 Specs containing consolidated designs - reviewed and approved by James S. (Product Owner) and delivered to development team.

      • Design: Figma design file > FRUXD-697 & DES-377 - Batch 2: Start Page - 2nd Iteration + Start Page Customisation > Contents within green box

Team Tribe C — Workflow Enablement (Spring - Autumn 2021)

Entity & Task Editing in Banners (continued from previous explored work)
  • Product Owner: Christiana A. (initially Business Analyst but replaced Katia B.)
  • Product Designer: Yooch Wan (Principal)
  • Visual Designer: Chris B.
  • Project: A continuation of the ETP editing in the Banner, explored in the previous team setups (App Framework and Pod A teams)

  • ETP Editing in the Banner — Explorations

    • Jira Ticket: DES-47

      • Covers:

        • Ideas for incorporating a navigation mechanism within the banner
        • Keyboard interactions (shortcuts) for invoking ETP editing within the banner
        • ETP explorations against various documented use-cases / scenarios
        • Design: Figma design file > DES-47 - ETP Editing in the Banner - Explorations

    • Jira Ticket: DES-316

      • Covers:

        • Entity-Editing ONLY - no longer looking at Task and Parameter Editing due to agreed de-scoping of Jira DES-47 in May 2021 after meeting with Christiana and Abhi.
        • Design: Figma design file > DES-316 - Entity Editing Only in the Banner - Explorations
        • Prototype: Figma > DES-316 - Prototype - 1.0

  • Other Deliverables:

    • Basic interactive HTML prototypes built to illustrate certain interactive behaviours to Christiana and developers:

Evaluation of Luca's ETP Concept
  • Luca's original designs: Figma design file
  • Background: Luca's ETP concept has several similarities to the ETP concepts I've been exploring such as finding ways to incorporate some form of smarter auto-suggest for search test entries, and mechanisms to navigate to other entities and/or tasks.

  • My Involvement:

    • Objectives:

      • Critique and validate Luca's concepts
      • Address concerns/questions raised by stakeholders (Brian S., Christiana A., Rohit M., Ray T.) over Luca's concepts
      • Design Exploration & Validations: Figma design file > Luca's Concept - Further Explorations & Validation - Aug-2021 (Yooch)
      • Status: Started but incomplete — Deviated from task to research and provide screenshots of other financial applications which use the same interaction model for changing entity in the header/banner, which provided a strong argument to stakeholders that we should explore the concepts further.
Customer Testimonials

Feedback amongst thousands of satisfied Workspace customers

Source

A Credit Union in Americas

"So far, I am pleased with the performance (of Workspace). The screens are easier to navigate between and adding favourites is much easier than it was with Eikon. Great upgrade!"

A Commercial Bank in EMEA

"The (Workspace) user experience is way easier, and the new format makes navigation more straightforward compared to Eikon."

A Wealth Management firm in APAC

"Sounds like we're onto a winner. It has also helped that we have had a very smooth transition across from Eikon for our team. Thanks for all your efforts in making the process so easy."

Note: It's standard practice not to name client companies, both to respect confidentiality agreements and to avoid exposing those relationships to competitive pressure.

Other Major Contributions

Application Design

While not the focus of this case study, it's worth mentioning that I played a significant role in shaping many applications within the LSEG Workspace ecosystem — across its evolution from Thomson Reuters to Refinitiv and now under the LSEG brand. I led end-to-end design for several flagship apps, was frequently consulted by other designers for direction or review, and conducted final UX reviews before apps were released — ensuring usability standards, consistency, and quality across the platform.

Team Education

With hands-on experience designing institutional trading systems — combined with personal trading experience and deep interest in macroeconomics and geopolitics — I was recognised as the design team’s SME for trading workflows.

I led internal knowledge-sharing sessions on trading UX, technical charting, and complex data visualisation, and proposed workflow optimisations for LSEG Workspace to better support Research Analysts. The strategic direction was positively received by Product and stakeholder groups, and ultimately influenced product direction and capability evolution.

A Small Selection

Testimonials

I have been really impressed by Yooch's personality and knowledge of Workspace customer needs and behaviours.

Yooch is one of those gifted individuals who is equally at ease in designing clear and intuitive interactions, building sophisticated responsive prototypes and communicating customer-centric solutions with stakeholders of all kinds.

Despite the aggressive deadlines and the incredible pressure put on him and the rest of our team, Yooch's dedication, calm and confident approach has been truly remarkable.

Yooch can be both a great team leader and player! I would recommend him without hesitation for any design project.

— Giorgio V. Director, Product Design.

Giorgio worked with and directly managed Yooch in the same group at London Stock Exchange Group and Refinitiv

Have had the opportunity of working with Yooch several years now.

His contribution and Design expertise have been key in driving the Product forward.

He has a wide set of Design and Financial skills; always highly collaborative with team and open with his contributions and ideas.

— Jorge S. Global Head of Product Management, Desktop Platform

Jorge was an internal client of Yooch at at London Stock Exchange Group, Refinitiv and Thomson Reuters

During our collaborations, I was impressed by Yooch's broad design abilities, technical expertise and his focus on formulating evidence-based design solutions.

Yooch also influenced improvements to the company's product offerings through presentations attended by designers, developers and product managers.

His professionalism, expertise and people skills would make him an excellent leader for any user-centric organisation.

— Alan H. Product Manager, Design Systems | Technology Governance Specialist @ London Stock Exchange Group (formerly Refinitiv & Thomson Reuters)

Alan was an internal client of Yooch at at London Stock Exchange Group and Refinitiv

Yooch, you were called out by David R in today's Spotlight as being one of the team who helped deliver the OTC App.

David R said: "a massive thanks.....I cannot say 'Thank you' enough. We (the OTC product team) feel extremely lucky ...you and the team...saved the day."

This app provides a workflow that Bloomberg doesn't have.

Early user feedback is promising, and it looks like it will contribute to retaining existing customers and gaining new ones.

Congratulations Yooch. It's great when we get recognition and feedback from our product partners, of the work that you were involved with."

— Helen J. Director, Product Design @ London Stock Exchange Group (formerly Refinitiv & Thomson Reuters)

Helen was a manager of Yooch at London Stock Exchange Group, Refinitiv and Thomson Reuters

Not completely sure how we will cope without you but I guess its a consolation that you get to help a new team with your unmatched design confidence... Thank you so much for everything this past year. I appreciate it more than you'll ever know.

— Christiana A, Product Owner @ London Stock Exchange Group (formerly Refinitiv & Thomson Reuters)

Christiana was an internal client of Yooch at at London Stock Exchange Group and Refinitiv

It has been an education working with you. You are a veritable font, if not an absolute NIAGRA of knowledge - about design [and] trading... It's been really great working with you, and you sir are one of the reasons why I joined this place!"

— Karl S. Principal Designer / Senior Design Manager @ London Stock Exchange Group (formerly Refinitiv & Thomson Reuters)

Karl was a colleague of Yooch at at London Stock Exchange Group and Refinitiv

More testimonials

You can find 18 more testimonials from internal clients / stakeholders, product owners and product design team colleagues across Thomson Reuters, Refinitiv and London Stock Exchange Group (LSEG) - successive forms of the same organisation over the years - in the testimonials section.

Verify these testimonials

View them on Linkedin Recommendations

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